Barely six months after we bolstered our commitment to market-leading technology with the appointment of Will Newell as Head of IT, we’ve recently announced the appointment of Ben Allen to the role of Infrastructure Manager to add additional weight to the group’s IT provision. Ben’s role reports directly in to Will at our Keynsham headquarters.
We pride ourselves on ensuring that our technology is available for customers to engage with in any way and at any time that they wish to, and so has adopted an omni-channel approach more often associated with the retail market. With no off-the-shelf solution available to meet this approach, our IT team has necessarily needed to create a bespoke system to meet the needs of both its clients and the teams based across its wide branch network. This is something that Ben is looking forward to getting more involved in, as he explains:
“Andrews already leads the property sector in its approach to IT ensuring that its entire staff base, regardless of location, have access to all the same information at the same time. This makes a strong and stable IT infrastructure all the more important and I am looking forward to developing this in such a way as to ensure the business is able to grow and develop.”
We were recognised in late 2014 at the Estate Agent of the Year Awards for our use of social media and our website which picked up silver and bronze awards respectively.
Will Newell concludes: “Having worked with Ben at Gloucester City Council, I knew that he had the necessary passion and experience that is required to work within Andrews’ IT team. We pride ourselves on the level of service that we deliver not only to our end customers, but also our colleagues across the branch network, all of whom have hands on involvement in the day to day use of the IT infrastructure that we have created. Andrews has made a significant investment in strengthening its IT provision and Ben is a welcome addition to that team.”