How did you know it was the right time for you to move?
We were renting a property at this time and wanted to get on the property ladder as soon as we could afford to.
What were you looking for in your new property?
We were looking for a minimum 3 bedroom house, off-street parking, (big) garden, close to a train station into central London, close to good primary and secondary schools, good overall condition of the property.
How did the mortgage services work for you and your needs?
Josh has been there for us from the beginning and was able to answer all our many questions. With him, we felt supported all the way through from starting to get paperwork and finances together, to looking at potential properties, to the actual buying process. Nothing was too much trouble for Josh, and he could even support our slightly unusual application with me being a PhD student.
What was the biggest challenge you faced in buying your property?
The bidding war on properties at the time we were buying due to the stamp duty holiday.
How did Andrews help with your journey?
Josh, from Andrews, supported us throughout our mortgage application process and the actual end-buy.
How did Josh support you? Was it through regular communication, road mapping the journey, etc.?
All of the already listed, plus being available for support whenever needed, patiently explaining the steps of the process, being able to find us a mortgage lender with our unusual situation.